Social Innovations and Inclusive Service Delivery: The Experience of Uzbekistan

Abstract

This article is dedicated to the issues of social innovation and inclusive service development in Uzbekistan. During the research, the state of the country's social service system, the impact of digital technologies on inclusive services, and the expansion of service coverage for vulnerable social groups were analyzed. The article examines the theoretical foundations of social innovation, current policies and programs in Uzbekistan, as well as statistical indicators for 2022-2024. Based on the research findings, scientific and practical recommendations have been developed to improve the quality of inclusive service delivery.