Scientific and practical bases of concepts of service quality and efficiency in hotel business

Authors

  • Mardonova Dilrabo

Keywords:

quality, management, competitiveness, hotel industry, accommodation.

Abstract

The article discusses quality as a fundamental factor in survival in the face of growing consumer demands and competition. According to the author, the features of quality management play a crucial role in the hotel industry, as well as in the work of the hotel service.

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Published

2024-01-30

How to Cite

Dilrabo, M. (2024). Scientific and practical bases of concepts of service quality and efficiency in hotel business . Information Horizons: American Journal of Library and Information Science Innovation (2993-2777), 2(1), 223–226. Retrieved from https://grnjournal.us/index.php/AJLISI/article/view/2859