Challenges Facing the Expansion of Total Quality Management Work in Evaluating Information Systems and the Role of Employees as a Mediator

Abstract

We did not focus on a specific aspect but rather on the overall comprehensiveness of this research, clarifying the continuous performance of all Total Quality Management (TQM) duties and the ability to monitor and identify the types of variables occurring in Information Systems (IS). A detailed explanation of the importance and duties Individual (IN) as a mediator was also provided. Consideration should be given to achieving optimal performance, as well as addressing any gaps that might emerge during the research, as these would weaken and diminish its significance and effectiveness. The skills and creativity of (IN) should be emphasized repeatedly, along with the necessity of providing them with training and technical expertise as key avenues for professional development. Those individuals we have identified possess creativity over time. It is a mistake to disregard the effectiveness of individual creativity as a mediator between the various types of variables present. One hundred and fifty (150) employees from Al-Muthanna University were selected; however, we were able to obtain 142 different types of responses to the questionnaire. At the same time, eight (8) responses were found to be missing or impractical. The Likert scale (7) was used as the basis for preparing the questionnaire using) SPSS (system. All three hypotheses were within the required parameters, positive.