Analyzing Distinct Attributes of Shifts in Customer Behavior within the Banking Services Sector. American Journal of Public Diplomacy and International Studies (2993-2157), [S. l.], v. 2, n. 3, p. 317–327, 2024. Disponível em: https://grnjournal.us/index.php/AJPDIS/article/view/3897. Acesso em: 4 feb. 2026.