THE ROLE OF SOCIAL TECHNOLOGIES IN IMPROVING THE EFFICIENCY OF THE SERVICE SECTOR: PROS AND CONS

Authors

  • MIRZAEVA SHIRIN NODIROVNA Independent researcher, Assistant-teacher of The Department of Real economics, At the Samarkand institute of economics and service, Uzbekistan
  • XUSHVAKOV JAHONGIR ASLIDDIN UGLI Student in-group IK-1020, At the Samarkand Institute of Economics and Service, Uzbekistan
  • ORTIQOV FARMONBOY RAXMON UGLI "Economy (by industries and sectors)" student studying in the specialty At the Samarkand Institute of Economics and Service, Uzbekistan
  • MEXRIDDINOV FAHRIDDIN ASQAR UGLI "Economy (by industries and sectors)" student studying in the specialty At the Samarkand Institute of Economics and Service, Uzbekistan

Keywords:

Functioning, automation, digitalization, social technologies, technologies, social processes, management process, management efficiency, service sector, process optimization.

Abstract

Social technologies play an important role in improving the efficiency of the service sector. By analyzing and applying various social platforms, analytics and communication tools, companies and organizations can improve the quality of service, optimize customer experience management processes, and increase customer satisfaction. Using social technologies, it is possible to create more personalized services, improve customer interaction, increase the speed of responding to requests and feedback, which ultimately contributes to business growth and competitiveness in the market.

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Published

2024-05-14

How to Cite

MIRZAEVA SHIRIN NODIROVNA, XUSHVAKOV JAHONGIR ASLIDDIN UGLI, ORTIQOV FARMONBOY RAXMON UGLI, & MEXRIDDINOV FAHRIDDIN ASQAR UGLI. (2024). THE ROLE OF SOCIAL TECHNOLOGIES IN IMPROVING THE EFFICIENCY OF THE SERVICE SECTOR: PROS AND CONS. American Journal of Public Diplomacy and International Studies (2993-2157), 2(5), 112–121. Retrieved from http://grnjournal.us/index.php/AJPDIS/article/view/4685

Issue

Vol. 2 No. 5 (2024): American Journal of Public Diplomacy and International Studies

Section

Articles