E-COMMERCE EXPANSION AND POSTAL MODERNIZATION: A COMPARATIVE EVALUATION USING THE POSTAL DEVELOPMENT INDEX FRAMEWORK

Abstract

This article presents a comparative evaluation of the relationship between e-commerce expansion and postal modernization using the Postal Development Index (PDI) framework. With the rapid growth of e-commerce globally, postal services are undergoing significant transformations to meet the evolving needs of digital consumers. Leveraging data from the PDI, this study examines the extent to which postal modernization efforts have facilitated or hindered the expansion of e-commerce activities across different countries. By analysing key indicators such as infrastructure, accessibility, quality of service, and technological advancement, the study provides insights into the role of postal systems in enabling e-commerce growth. The findings highlight the importance of strategic investments in postal infrastructure and technology to support the continued expansion of e-commerce and enhance the overall competitiveness of postal services in the digital economy.